Jyske Netbank Erhverv - Help

Get off to a good start with Jyske Netbank Erhverv

When you have signed up for Jyske Netbank and you have signed the agreement, you must log on to Jyske Netbank Erhverv with your personal MitID.

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Logging on to Jyske Netbank Erhverv the first time:

1. Click on "LOG PÅ ERHVERV" top right
2. Enter your personal MitID user ID in the field ”User ID"
You now use your personal MitID to log on to Jyske Netbank Erhverv.

You may change your selection if you prefer to use a new MitID instead of a personal MitID.

How to change your selection:

1. Log on to Jyske Netbank Erhverv with your personal MitID
2. Click the gear icon
3. Click ”Sikkerhed"
4. Click the tab ”Opret og aktiver MitID”
5. Follow the instructions on the screen


Get help for functions in the netbank

MitID


Payments


Accounts overview


Import files


Export files


Record descriptions


Self-administration


Cash pool


Miscellaneous


Get help for technical problems

Why does the NemID login box appear again, when I am logged in to the Netbank?

When logging in to the Netbank, the login box appears once again instead of the accounts overview.
Your browser is not set to accept cookies.

Accept cookies in Internet Explorer [PDF]
Accept cookies in Safari [PDF]


The NemID login box is fully or partly gone. I cannot enter my Civil Reg. No. (CPR) and password

On Windows PC
Java is not installed on your computer or is not updated to the latest version.

Uninstall Java:
Uninstall old version/versions of Java. It may take a while to uninstall the programme.

Close your browser and restart your computer.

Install Java:
You are now ready to download and install the new version of Java. Find the guide that suits you best - depending on the browser you use.

On Mac
Run software upgrades via the Apple menu [PDF]


My Mac displays "Blocked plug-in" or "Inactive plug-in"

Instead of the log-in box a box with the text "Blocked plug-in" or "Inactive plug-in" appears. There is something wrong with the Java-installation on your Mac.


Will my browser work?

List of operating systems and browsers that we have tested [PDF]