About MitID


MitID replaces NemID and lives up to the newest security standards. Therefore, you can safely identify yourself on the internet when you transfer money, log on to borger.dk, shop online etc.

MitID was developed by the Danish Agency of Digitisation and Finance Denmark.

MitID enhances security
With MitID, the security has been enhanced and it is hence more difficult to exploit other people’s digital identity. You will for instance be notified via the MitID app, text message or email if the MitID app is downloaded to a new device or if your MitID is used from a computer which you have not used before.

MitID is mainly an app
Most people use MitID as an app because this is a practical solution. But there are alternatives for you who cannot or do not want to use an app: MitID code viewer, code reader and chip.
Read more at MitID’s website.


How to get help

 

At MitID's website, you may get help to obtain MitID. If you need help with MitID in your Netbank or Mobilbank, please contact Hotline at +45 89 89 28 00 on all business days between 8 and 16 or at [email protected].


Did you remember a backup of MitID?

We recommend that you install MitID on several devices such as mobile phone and tablet.
Click here to see how to do this.


Take good care of your personal MitID

  1. Never disclose your codes to any other person.
  2. Never hand over your MitID to any other person.
  3. Never share your user ID with any other person – except for the support service if you contact it yourself.
  4. Never approve any transaction using MitID based on, e.g., a telephone call, an e-mail or a visit from someone who claims to be from your bank, the support service or something else. You will never be contacted in that way.
  5. You should always check the transaction you are about to approve using MitID. If the text does not match the transaction you want to approve or if you have not initiated the transaction yourself, you should not approve it.